FAQ's

To secure your event date and services with Intimate Kreations, a non-refundable deposit of 50% of the total package cost is required. The remaining balance is due no later than 14 days prior to your event date. We accept payments via debit/credit card or bank transfer. Please note that your event date is not confirmed until the deposit has been received and processed. If you have any questions or concerns about the deposit or payment process, please do not hesitate to contact us. We are always happy to assist you in any way we can.

At Intimate Kreations, we offer a wide range of event planning and hire services to make your special occasion unforgettable. We specialize in planning and organizing intimate events such as weddings, baby showers, bridal showers, birthdays, and corporate events. Our services include: - Event Planning: We work with you from the initial concept to the final execution to create an event that reflects your style and vision. Our team takes care of every aspect of the planning process, including venue selection, vendor management, décor, and entertainment. - Event Design: We offer a bespoke design service that creates a unique event that reflects your personal style. Our designers work closely with you to create a cohesive design concept that incorporates your vision and ideas. - Event Hire: We offer a wide range of high-quality event hire items, including furniture, linens, tableware, sound and lighting. Our items are available for hire individually or as part of a package to suit your specific needs. - Event Management: Our team of experienced event managers ensures that your event runs smoothly from start to finish. We take care of everything on the day, from set up to clean up, so you can relax and enjoy your special occasion. - Floral Design: Our in-house floral designers create stunning floral arrangements that complement your event design. We work with you to select the perfect blooms to suit your style and budget. We are committed to providing exceptional service and creating unforgettable events. Contact us today to learn more about our services and how we can help bring your event to life.

Intimate Kreations offers event planning and hire services in and around the Greater London area. However, we are also willing to travel further for events that require it. Please get in touch with us to discuss your specific needs and location. We are committed to providing our clients with exceptional service and will do our best to accommodate your event, wherever it may be.

We understand that unforeseen circumstances can arise, and sometimes events need to be cancelled. Our cancellation policy is as follows: - If a cancellation is made up to 60 days prior to the event date, we will refund 50% of the total cost. - If a cancellation is made within 60 days of the event date, we are unable to offer a refund. We encourage our clients to communicate any changes or cancellations as soon as possible so that we may adjust our planning accordingly. In certain circumstances, we may be able to reschedule the event for a later date. Please note that any deposits made are non-refundable, as these are used to secure vendors and services for your event. If you have any further questions regarding our cancellation policy, please don't hesitate to contact us.

We appreciate your feedback and would love to hear about your experience with our services. You can leave a review on our website by clicking on the "Reviews" tab located on the top of the page. Additionally, you can also leave a review on our social media platforms such as Facebook and Instagram. Your review will help us improve our services and assist other customers in making informed decisions. Thank you for choosing Intimate Kreations.